Returns

We want you to love your gear. If you’re not completely satisfied with your purchase, you can return it within 60 days of the shipment date for a refund or store credit in the amount of the product price. Original shipping charges are not refundable.

Easy Online Returns

You can start your online return in two convenient ways:

You can return your item in the way that works best for you:

• Use a USPS pre-paid label or QR code for a $5.99 fee (deducted from your refund or store credit). Allow 7–10 business days for delivery to FishUSA.
• Or ship it yourself with your preferred carrier; you’ll cover postage and insurance.

Please note, items purchased in our Pro Shop must be returned in person. Online returns are not available for in-store purchases.

Return Exceptions

To maintain product integrity, the following items cannot be returned:

• Items that have been used and cannot be resold as new
• Special-order items
• Laundered (washed) garments
• Opened electronic devices (including flashers, cameras, and fish finders). If defective or damaged, these must be returned directly to the manufacturer for warranty repair or replacement.

Packaging Requirements

Please keep all original packaging, manuals, warranties, and accessories intact. Items returned with missing or severely damaged packaging or components may be subject to a 15% restocking fee.

FishUSA is not responsible for loss or damage to items returned to us, so please retain your tracking number and any insurance documentation if you ship the item yourself.

If you have any questions about submitting a return, our Customer Service team is here to help. Reach us during normal business hours at sales@fishusa.com or 800.922.1219.

Damaged or Lost Items

If your package arrives visibly damaged, please note the damage with the carrier on the freight bill or receipt and keep a copy for your records. Retain the original packaging, including all packing materials and parts. Contact our Customer Service team at sales@fishusa.com or 800.922.1219 within 10 days of delivery so we can assist you.

If you believe your order was lost in transit, please reach out to Customer Service as soon as possible. We’ll work with the carrier to help resolve the issue.

Manufacturers’ Warranties

Some products are covered by a manufacturer’s warranty. If you’d like to review a specific warranty before purchasing, we can provide a copy when available. All warranty claims must be submitted directly to the manufacturer, but we’re happy to guide you if needed.