Sales and Security Policy

Discounts & Promotions

At times we offer special pricing to customers via discounts and promotional codes. Discounts cannot be combined and other exclusions may apply. Certain items and brands are prohibited from offers as per manufacturer restrictions.

Brand list: 13 Fishing, 2B Fishing, Abu Garcia, ACR, AFTCO, Amped, Bending Branches, Big Jon, Bonafide, Bubba Blade, Cannon, Cisco, Cortland, Daiwa, Douglas, Elliot, Eskimo/Ion, Fenwick, Fish Hawk, Fishpond, G. Loomis, Garmin, Hardy, Humminbird, Hobie, Kingpin, Lowrance, Marcum, Megabass, Minn Kota, Native, Newport Vessels, NRS, Orvis, Otter, Penn, Pflueger, Powerpole, Redington, Rio, Ross, Sage, Scientific Anglers, Shimano, Simms, St. Croix, Scotty, Striker, Strikemaster, Torqeedo, Vexilar, Waterworks Lamson, XTRATUF, Yakattack, Yakima. Additional exclusions may apply.

Only one promotional code may be redeemed per transaction. We reserve the right to cancel and decline to ship orders where multiple discounts have been applied.

Military & First Responder Discount Programs

FishUSA is pleased to honor our United States veterans and first responders with a 10% discount on our store. The discount is available to all active military men and women, veterans of all military branches (Army, Navy, Air Force, Marines, Space Force, Coast Guard, and National Guard), and active or retired first responders (police, fire, and EMS). To qualify for the discount, you must have an account on our store, and we must be able to verify your eligibility.

To request a military or first responder discount, first create an account on our store.

Military

Please provide us with a current copy of your military ID or DD 214. This information can be sent to us here, by fax to 866.333.6143, or by mail to 6960 West Ridge Road, Fairview, PA 16415.
For security purposes, please do not send us your social security number or your service number. If you send us a copy of your military ID or DD 214, please obscure that information.

First Responders

Please provide us with a current copy of your ID or a copy of your retiree ID. This information can be be sent to us here, by fax to 866.333.6143, or by mail to 6960 West Ridge Road, Fairview, PA 16415. Also, provide us with the email address associated with the account you created on our store.
For security purposes, please DO NOT send us your social security number.

Once we have verified your eligibility, we will email you, and a 10% discount will apply to all orders placed through your account with FishUSA.

You cannot combine this offer with any other offer or discount. You cannot use this discount to purchase FishUSA Gift Cards, kayaks, downriggers, electronics, or products from Shimano, G. Loomis, Hobie, or Megabass.

We reserve the right to decline to apply this discount to any order, and to limit or end this program at any time.

Please contact us with any questions.

Sales Tax

If your order contains items subject to sales tax in the state to which your order is shipped, and we are required to collect sales tax in that state, we will charge sales tax on those items. Sales tax may apply to shipping and handling charges.

We do not charge sales tax on gift cards. However, purchases made with gift cards may be subject to sales tax.

Damaged or Lost Items

If you receive a package that is visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy of that bill or receipt. Once received, please keep the original package, and please keep all packing materials and parts intact. Please contact our Customer Service Department here or by telephone at 800.922.1219 within ten calendar days after receiving a damaged shipment.

If you believe an order is lost in transit, please contact our Customer Service Department here or by telephone at 800.922.1219 as soon as you think a shipment is missing.

Manufacturers' Warranties

A manufacturer's warranty covers some products offered on our site. A copy of a specific warranty, where a manufacturer offers one, will be made available for inspection before sale upon request. To obtain a copy of a manufacturer's warranty before purchase, contact us or by telephone at 800.922.1219.

You must make all claims under a manufacturer's warranty directly to the manufacturer.

Security Guarantee

All credit card information sent to our website is encrypted using the latest encryption technology. We use world class encryption to assure the privacy of your credit card information.

We guarantee that your credit card information will safely transmit to us when you place your order. We take the safety of your credit card information very seriously. Mozilla Firefox, Microsoft Edge and Internet Explorer, Apple Safari, and Google Chrome browsers each support the Secured Socket Layers standard, which allows your credit card data to be sent to us safely. For added security, we require that all orders be subject to address verification. Regardless of where you want your order shipped, we confirm the billing address to which your credit card statements are sent. We do this for your protection. If you are still uneasy about transmitting your credit card number over the Internet, you can call, mail, or fax your order to us.

Right to Correct Errors and Refuse Service

Although we strive to be as accurate as possible, FishUSA.com cannot be liable for pictorial or typographical inaccuracies on our site.

We reserve the right to limit quantities, refuse service to any person, and cancel any order placed on our site.

We reserve the right to correct pricing errors on our site. We also reserve the right to refuse to ship products that were erroneously priced on our site and to cancel orders which experienced a programming or technical error.

Feedback & Product Requests

We encourage your feedback about our site and our service. We also invite requests for additions to our product lines or inquiries about particular products. Please feel free to contact us with your comments and suggestions by email or by telephone at 800.922.1219.

We also strive to offer unique and difficult-to-find items of interest to anglers. If you have a fishing-related product you would like us to offer on our site, please contact us or reach us by telephone at 800.922.1219.

Additional Terms

If we send you a replacement item and you do not return the original item to us, you agree that we may charge your account for all items shipped to you, plus an additional shipping charge for sending the replacement item(s) to you.

All prices shown on our site are cash prices in U.S. dollars.

We will not allow backorders to be placed for items that are $30 or less. Backorder item(s) will be canceled over 45 days past the order creation date.

All these terms and conditions, and all product specifications and prices, are subject to change. Any change will be posted on the site and will be effective when posted.